Quick Start Guide

Welcome to the Chief 360 Quick Start Guide! This guide is designed to help you get up and running with the Chief 360 platform, including the Chief 360 Portal and Chief Mobile app. Whether you’re a new user or an administrator, this resource will walk you through the essential steps—from gaining access and understanding user roles to navigating dashboards and managing users. With this guide, you’ll quickly learn how to leverage Chief 360’s powerful features to enhance communication, streamline operations, and improve overall efficiency within your department.

USER ACCOUNTS

CHIEF MESSAGING

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The Chief Mobile App simplifies communication by using groups for easy message distribution. These groups can be organized by Officers, Career vs. Volunteer personnel, Committees, and more. Individual messages can only be sent through the Chief 360 Portal.

Chief 360 Riding Boards use personnel qualifications to ensure that individuals are only assigned to positions they are properly trained and certified to operate. This prevents unqualified assignments and enhances safety and operational efficiency.

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RIDING BOARD

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The Chief Mobile App simplifies communication by using groups for easy message distribution. These groups can be organized by Officers, Career vs. Volunteer personnel, Committees, and more. Individual messages can only be sent through the Chief 360 Portal.

Chief 360 Riding Boards use personnel qualifications to ensure that individuals are only assigned to positions they are properly trained and certified to operate. This prevents unqualified assignments and enhances safety and operational efficiency.

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The Riding Board is most effective in Career Departments or Volunteer Departments with established duty shifts or regularly scheduled standby crews. It ensures clear role assignments, enhances operational efficiency, and provides accountability by defining each crew member’s responsibilities before responding to an incident.

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DASHBOARDS

Map Data

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With Chief 360, your agency has full control over your operational map data—no more waiting on support to make updates. Agencies can upload and manage a wide range of location data, including hydrants, Knox boxes, access points, landing zones, utility shutoffs, and more. Easily perform bulk uploads or update individual map markers on the fly. Plus, agencies can securely share map layers with neighboring departments to enhance regional coordination and response. Whether you’re updating one marker or thousands, Chief 360 puts your team in control.

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MODULES

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With Chief 360, your agency has full control over your operational map data—no more waiting on support to make updates. Agencies can upload and manage a wide range of location data, including hydrants, Knox boxes, access points, landing zones, utility shutoffs, and more. Easily perform bulk uploads or update individual map markers on the fly. Plus, agencies can securely share map layers with neighboring departments to enhance regional coordination and response. Whether you’re updating one marker or thousands, Chief 360 puts your team in control.

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VIRTUAL TRAINING (optional)

If you have any questions or need further assistance with setting up your Chief 360 Agency account, we’re here to help! Schedule a virtual training session for a guided walkthrough and personalized support. Contact us to set up a time that works best for you.

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Chat or Email

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