Make the “View Responders” option more prominent and quickly accessible from the initial call notification, especially for officer-level users.
For officers, one of the first priorities upon receiving a call is understanding who is responding and what resources are en route. Currently, accessing this information requires navigating into additional screens, which can slow down critical decision-making.
Proposed Solution:
Add a clearly visible “View Responders” button directly on the initial call notification popup
Consider allowing this view to open by default for users with officer roles
Ensure the responder list is optimized for quick scanning (names, roles, ETA/status)
Benefits:
Faster situational awareness for command staff
Supports quicker decisions on staffing, apparatus response, and mutual aid
Reduces the need for additional radio traffic to confirm personnel availability
Aligns the app workflow with real-world command priorities
Additional Consideration:
Role-based customization could allow officers to default into the responder view, while firefighters retain quick-action response buttons—balancing both workflows effectively.