Products & Solutions
Chief Mobile
Chief Tone Alert
Station Alerting
Web Design
Online Brochure
get started
Help Desk
Feature Requests
Knowledge Base
Quick Start Guide
Products & Solutions
Chief Mobile
Chief Tone Alert
Station Alerting
Web Design
Online Brochure
get started
Help Desk
Feature Requests
Knowledge Base
Quick Start Guide
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Contact Name
*
First
Last
Primary contact completing this exit survey.
Agency / Department Name
*
Email Address
*
What is the primary reason you are leaving Chief 360?
*
Select one
Cost / budget constraints
Switching to another platform
Missing features or functionality
System reliability / performance issues
Ease of use / user experience concerns
Lack of adoption by team members
Customer support experience
Agency restructuring / no longer needed
Other
If other, please explain.
Which platform are you switching to, if applicable?
Select one
IamResponding
First Due
ESO
eDispatches
Another solution
Not switching to another platform
Contact platform in
If another solution, please specify.
What features did you find most valuable in Chief 360?
Mobile Responder App
Station Alerting
Dashboards
Scheduling
Mapping / CAD Integration
Website Services
Reporting / Analytics
Other
Select up to 3.
What were the biggest challenges or frustrations you experienced?
How would you rate your overall experience with Chief 360?
*
Excellent
Good
Fair
Poor
Did Chief 360 meet your operational needs?
*
Yes, fully
Partially
No
What could we have done to keep your business?
*
This is the most important question and helps us improve for departments like yours.
Would you consider returning to Chief 360 in the future?
*
Yes
Maybe
No
May we contact you for a brief follow-up discussion?
Yes
No
Additional comments
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