Quick Start Guide

Welcome to the Chief 360 Quick Start Guide! This guide is designed to help you get up and running with the Chief 360 platform, including the Chief 360 Portal and Chief Mobile app. Whether you’re a new user or an administrator, this resource will walk you through the essential steps—from gaining access and understanding user roles to navigating dashboards and managing users. With this guide, you’ll quickly learn how to leverage Chief 360’s powerful features to enhance communication, streamline operations, and improve overall efficiency within your department.

USER ACCOUNTS

How to Log In to the Chief360 Portal

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Adding a New Person in Chief360 Portal

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How To Request Access via Chief 360 Portal (New Users)

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How to Approve Pending Personnel in Chief360

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How to Disable a User

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Adding Devices to User Accounts

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Security Roles: Add & Manage

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CHIEF MESSAGING

Messaging Groups

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The Chief Mobile App simplifies communication by using groups for easy message distribution. These groups can be organized by Officers, Career vs. Volunteer personnel, Committees, and more. Individual messages can only be sent through the Chief 360 Portal.

Chief 360 Riding Boards use personnel qualifications to ensure that individuals are only assigned to positions they are properly trained and certified to operate. This prevents unqualified assignments and enhances safety and operational efficiency.

How to Add a Group for messaging in Chief360 Portal

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